Vapes Australia respects your privacy. This page explains how we collect, use, store and protect your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
Vapes Australia collects personal information you provide directly — name, email, phone, billing/shipping address, payment details (handled by our PCI-compliant payment processor, not stored by us), prescription confirmation, and date-of-birth verification.
Vapes Australia uses cookies to remember your cart, your age-gate confirmation, and (with your consent) analytics tools like Google Analytics. You can disable cookies in your browser settings, though this may affect site functionality.
Vapes Australia does NOT sell your personal information. We share only what's necessary with: couriers (for delivery), payment processors (for transactions), and Australian government bodies (only when legally required, e.g. ATO).
All data transmitted to Vapes Australia is encrypted using SSL/TLS. Payment information is processed by PCI-DSS compliant processors and never stored on our servers. Customer records are stored on secure Australian-based infrastructure.
Privacy questions, data access requests or complaints can be sent to privacy@vapesaustralia.com.au. We aim to respond within 5 business days. For unresolved complaints, contact the OAIC at oaic.gov.au.
This policy was last updated in 2026. Vapes Australia may update this policy from time to time — material changes will be notified via email to registered customers.